Match your writing to your reader
Grade 7 Reading Worksheet - Challenge Me

Circle the best answer.
Read this first
Complaint Letter
Letter from Noah to the customer service manager of Trailmark Packs, a backpack company. Its purpose is to get a replacement for a backpack with a broken zipper.
[1] I bought a Trailmark Ranger backpack on August 12 for the new school year. [2] Within three weeks, the main zipper split open, and my notebooks fell out on the bus. [3] Great job making a zipper that lasts three weeks, geniuses. [4] The pack was never overloaded, because I carried nothing heavier than my books and a lunch box. [5] I have attached a photo of the broken zipper and a copy of the receipt. [6] I'm really sorry if this is a dumb question, but could you maybe, possibly think about sending a new one? [7] A replacement of the same model would solve the problem, and I would be glad to mail back the damaged pack. [8] I would appreciate a reply within two weeks. [9] Thank you for your attention to this matter.
Noah revises [6], the timid request. Which revision is courteous and sure?
- Send me a replacement right away, or I will warn other customers.
- Can you guys hook me up with a new one?
- I am sorry to bother you, but could you possibly consider a replacement, if it is no trouble?
- I am writing to ask whether Trailmark can replace the backpack.
Noah keeps [4] and [5], the sentences about the load and the receipt. Why do they belong in a firm, formal complaint?
- They give facts and proof, so a firm request rests on evidence instead of anger
- They are chatty details that should be cut to sound formal
- They make the letter long enough to be taken seriously
- They explain whose fault the failure was, which is the thing the manager must decide
Two Messages, One Event
Two messages by Tala about the same event. Message 1 is a text to a friend. Message 2 is an email to Principal Okafor, who must approve the plan.
Message 1, to Jun:
[1] OMG, science night is happening Friday at 6 and we need volunteers to set up. [2] Can you come at 5 to help carry tables from the gym? [3] Ms. Reyes says we can use the big projector, so we can show the slow-motion videos of water balloons bursting. [4] Bring snacks if you can, because the setup is gonna take forever.Message 2, to Principal Okafor:
[5] I am writing to ask for your approval of the Science Night plan for Friday evening at 6:00. [6] Volunteers need to arrive at 5:00 to carry tables from the gym, so can we have the doors unlocked by then? [7] Ms. Reyes has agreed that we may borrow the library projector for the slow-motion videos, which show how a water balloon bursts. [8] Families are gonna love it, and it's going to be the best night of the whole year. [9] We have promised to return the projector and stack the tables before nine. [10] Thank you for considering this plan.Tala compares [2] in message 1 with [6] in message 2. What did Tala change to fit Principal Okafor?
- Tala kept the time and task as a plan and added a request the principal can approve
- Tala left out the 5:00 time so the sentence sounds less pushy to the principal
- Tala simply replaced slang and contractions with full words and changed nothing else
- Tala turned the sentence into a firm command for the volunteers to follow
Tala revises [8], the casual prediction. Which revision fits the principal and claims only what the plan supports?
- Families will certainly enjoy it more than any other school event held this year.
- Families are likely to enjoy the evening, since slow-motion video makes a fast event easy to watch.
- It is anticipated that familial attendees will experience considerable satisfaction at the event.
- Families are gonna love it, and it'll be a great night for the whole school.
Tala revises [6], the question about the doors. Which revision is formal and keeps the task, the time and the request?
- Volunteers will arrive at 5:00 to carry tables from the gym, so I ask that the gym doors be unlocked by then.
- Volunteers will arrive at 5:00 to help, so I ask that the doors be unlocked by then.
- Unlock the gym doors by 5:00 because volunteers are coming to carry tables for the event.
- Volunteers will show up at 5:00 to haul tables from the gym, so can you unlock the gym doors by then?
Tala compares [4] with [9]. How does replacing a complaint about setup with a promise change the message for the principal?
- It asks the principal to help carry the tables, which is the real request here
- It guarantees that the principal will approve the plan, because a promise cannot be refused
- It shows a plan and responsibility, which gives the principal a reason to approve
- It makes the message longer, and a longer message looks more organized to a principal
Apology Email
Email from Luz to Ms. Alvarez, a teacher. Its purpose is to apologize for a late project and ask for a new due date.
[1] I am writing about the ecosystem project that was due on Tuesday. [2] I did not hand it in, and I want to explain what happened. [3] Mistakes were made in the planning of the schedule, and the poster was not finished in time. [4] I started the research on Friday, but I spent most of the weekend at my cousin's wedding. [5] Honestly, my bad, because I kinda forgot how long the poster would take. [6] I regret any inconvenience that may have resulted from the delay. [7] I have now finished the poster, including the food web and the two diagrams you asked for. [8] Could I give it to you on Thursday morning, and would a lower grade for lateness be fair? [9] I understand that late work usually loses points, and I accept that. [10] Thank you for your patience and for reading this.
Luz wants Luz's apology to take responsibility. Which sentence hides who made the mistake, and why?
- [8], because asking a question avoids taking a stand
- [4], because naming the wedding is an excuse that should be cut
- [5], because “my bad” blames someone else for the delay
- [3], because “Mistakes were made” never says who made them
Luz revises [3] to take responsibility in a respectful tone. Which revision does both?
- I did not plan my time well, and the poster was not finished by Tuesday.
- Time ran out before the poster could be finished.
- I messed up the schedule, and the poster just wasn't done.
- Responsibility for the incomplete state of the poster rests with the undersigned.
Luz revises [6], “I regret any inconvenience that may have resulted from the delay.” Which revision sounds sincere and respectful?
- Sorry about the hassle, I know that's annoying.
- It is regretted that the delay resulted in inconvenience to relevant parties.
- I am so sorry and I feel awful, and I understand if you cannot forgive me.
- I am sorry for the extra work that my late project caused you.
Luz keeps [8] and [9]. What do the two sentences do together in the apology?
- They shift the blame for the late project onto the late-work rule
- They show that Luz thinks the penalty for lateness is unfair to students
- They pad the apology so that it sounds longer and more sincere to the teacher who reads it
- They offer a firm new date and accept the consequence, which shows responsibility