Bought the yearly plan with ESA funds?
Ask for a full refund within 30 calendar days of activation. Email [email protected] with your order reference. The refund goes back through your program to your child's account, never as cash. Nothing is mailed, so there is nothing to return.
Paid for something earlier?
If you bought a PencilGo plan or printed workbook before access became free, email [email protected] with the email you used. We answer within 24 hours and handle it under the terms of your order.